We absolutely LOVE our repeat customers, but let’s face it, most people will only ever NEED a photo booth for one special event and then never again. That’s totally normal, but what it means is that most of the people looking for a booth are really unsure where to start. It would be so much easier if all booths were the same, but with over 100 companies in our area it can be easy to get lost in the details. Even if two companies have the exact same photo booth shell, the odds that their camera, computer, printer, software and policies are the same are…well I don’t know the exact odds, but I’m guessing it’s got to be like one in a million.
A little backstory
We get asked ALL the time is, “are there any questions that I should be asking? Like, what don’t I know?” Photo booths are not cheap and everyone is looking for a way to easily compare the companies so that they know exactly what they’re paying for. Last night was a little different though, I had the pleasure of speaking with a bride-to-be who had the most impressive list of questions for her wedding photo booth. Some of which I have NEVER been asked before which is probably the most impressive part. Turns out she scoured the web researching the most important questions to ask when booking a photo booth. I asked her if she’d be willing to share her list with me because it can literally help EVERYONE and she agree’d. So with out further ado, the list…
The LIST
- Is my date available?
- What packages do you offer? How do I know which package to choose?
- How many hours of actual “live” photo booth time are included?
- What is your overtime rate?
- Will an attendant be present at the booth?
- What do your props look like?
- What style of booth do you have? Is it an open style booth, pipe & drape, a homemade booth or something else?
- What type of camera and printer do you use?
- Is there an online gallery?
- Does your photo booth have the ability to send users digital prints?
- How many people can you fit in your photo booth?
- Is the delivery, setup & breakdown part of the price?
- What do I need to provide for the event?
- How long does it take to setup?
- Have your been to my venue before? Do you know where to setup?
- How much space you do need?
- Is there a limit on how many photos I can take?
- How many prints will the guests receive?
- Will I get digital copies of all the photos taken at the event? If so does it include the customized template, single shots of each photo or both?
- What can & can’t I add to my template? What are my template choices?
- Do you provide a memory booth/guest book? (FYI we call it a scrapbook)
- How large are the prints?
- Do I need to put down a deposit?
- How far in advance should we book?
- Do you charge for travel?
Pretty great list right? Let me add a few more questions though.
- What is your cancelation policy?
- What’s your policy for outdoor events?
- If you will have disabled guests, Is the photo booth ADA compliant?